Our experts have a thorough knowledge of the IT industry, the emerging technologies and the cost/benefit to organisations of different levels. From open source platforms to proprietary systems, our team can use the optimal combination to derive the best value to your organization.
Since we are vendor-neutral, we are in a very good position to leverage the best-of-breed technologies at the least possible cost. We focus on creating a robust, scalable, flexible technology infrastructure upon which the business solutions can be built and managed cost-effectively.

Our managed security services make the most of your investments in technology and controls to minimize risks to your assets and reduce operational costs associated with managing and monitoring your infrastructure. Protecting your enterprise from cyber-threats requires constant vigilance over your security infrastructure and critical information assets. Also, many industry regulations such as PCI, ISO 27001 and others require enterprises to monitor their security devices, server logs and other controls to ensure the integrity of these systems. However, performing effective real-time security monitoring requires skilled security professionals and scalable processes. Our certified security experts help you with:

• Full lifecycle management of your firewall and gateway, from initial planning and deployment to ongoing tuning and configuration updates.
• Proactive maintenance and monitoring of your servers, network, firewalls, intrusion prevention systems.
• Managed Network IDS/IPS service integrating tightly with your existing infrastructure to provide unmatched, tailored protection for your environment. Being vendor neutral, our service makes the most of your investments in best-of-breed security technology.
• Managed Email Security service provideing security and peace of mind by enforcing your corporate email security policy. This service preserves information, ensures business effectiveness, minimises corporate liability and protects the corporate image.

We Provide audit services in accordance with IT audit standards to assist the organization in protecting and controlling information systems.

• Benchmark your IT environment against industry best practice and emerging technology opportunities.
• Plan specific audits to determine whether information systems are protected, controlled and provide value to the organization (and return on investment).
• Conduct audits in accordance with IS audit standards, guidelines and best practices to meet planned audit objectives.
• Communicate emerging issues, potential risks, and audit results to key stakeholders.
• Advise on the implementation of risk management and control practices within the organization, while maintaining independence

We advise our customers on how to improve service and cut costs with the help of latest business phone systems, using Voice over IP technology. These systems are extremely flexible, scalable, providing significant operational benefits and efficiencies, as well as considerable cost savings in longer term.

The technology enables seamless remote working for organisations across multiple locations. Employees can work better as a productive, effective team, even when they are not in the office. They can respond immediately to customers and colleagues, with technology that can quickly show who is available to take a call and how to contact them.

You can give your employees a single phone number and a single voicemail box, so customers need to call only one number to reach a person’s mobile, desk or home phone. Employees can answer wherever they are, and with just one voicemail to worry about, save time and effort on checking messages on various devices.

Other features like automatic call distribution, Interactive Voice response, unifying voice, data and video on the same network, quick adds and changes, free site-to-site calls etc provide excellent cost/benefit advantages.

Impromptu provides a different perspective to technology support. We are business oriented solution providers. We have a strong track record of providing technology solutions to businesses to excel in today’s dynamic business environment.

Technology is an enabler for modern business. IT support companies have the tendency to look at the hardware and software level to define their support structure. Elements of the IT infrastructure tend to exist in silos and do not provide a high-level business service view.

Our emphasis on business support ensures that companies are able to concentrate on their core line of business than being forced to think about the IT operations. We clearly define the elements of criticality for your business and define appropriate support structures, using our expert team of professionals.

We study your business domain & strategy, competitive landscape, practices and procedures, company culture etc and propose IT strategies and roadmap that equips your members of staff to excel in their areas of operations.

With the modern connected world changing its patterns ultra-fast, we help companies to proactively plan & make full use of the landscape to remain on top.

Impromptu designs information systems that capture and store valuable information while preserving the privacy and ownership of data without impeding the flow of information. Our strength in business intelligence and data mining enable us to design the most suitable interface and provide the right data qualitatively and quantitatively to the target audience using the most appropriate and desired tools.

Impromptu helps in acquisition, collection, retention and analysis of clinical data through various methods like paper or electronic medical records, paper forms completed at site, interactive voice response systems, local digital data capture systems or centralised web based systems. We provide customized front-end interfaces for the user to simultaneously and effectively use information from multiple databases dispersed across geographic regions.

We work with doctors and other medical technologists in designing the "Report Forms" to capture and store the appropriate information in an optimum manner without overwhelming the user entering the data. Without collection of correct data points, a meaningful analysis may not be possible. Design, development and quality assurance of the system, therefore, is given the utmost attention. Innovative technologies like Digital Pen are integrated into our systems to reduce the data entry effort for doctors and clinicians thereby eliminating double-entry

To ensure quality of data input into electronic systems by minimising errors and effort for end user, intelligence is built into the system that validates various inputs against relevant criteria. For instance, the system may check the data against popular "adverse events" and "medication" dictionaries to perform appropriate coding of the data. Our systems follow industry standards like "Clinical Document Architecture" for information exchange. CDA is a mark-up standard intended to specify the encoding, structure and semantics of clinical documents for exchange and interoperability.

Data in most organizations is trapped in silos like database server, finance application, sales management application etc. As businesses grow, the data proliferates across servers, networks and applications, in different formats. Digging out the relevant information to make informed business decisions becomes an increasingly difficult talk for business managers.

Our Business intelligence experts can develop a strategy and deploy applications that can mine data from various sources in the organization, and provide intelligent information in easy-to-comprehend formats to the business managers and other end users.

Impromptu helps organisations to create business models, Decision Systems and Strategic solutions to facilitate enhanced control, improvise business processes and take better decisions. Our core competency and specialist knowledge in Decision Sciences enable us in developing appropriate mathematical models for situations, processes and systems encompassing various functional areas across diverse business sectors.

Impromptu’s Process Consultants enjoy the areas of Business Process Re-engineering and have some expert knowledge of Process Modelling.Impromptu combines functional content skills and organisational process skills with an objective to get the best possible top line for the organisations while giving the due attention to the underlying bottom line.
Our specialisations include:

• Business strategy review/alignment
• Operational review/process analysis/process re-design and re-engineering
• Structural review/re-design
• Organisational change management

Our objective is always to deliver a Customer-Centric design while attending to the Business Strategy, Operational Strategy and Organisation Design.