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Impromptu provides a different perspective to technology support. We are business oriented solution providers. We have a strong track record of providing technology solutions to businesses to excel in today’s dynamic business environment.

Technology is an enabler for modern business. IT support companies have the tendency to look at the hardware and software level to define their support structure. Elements of the IT infrastructure tend to exist in silos and do not provide a high-level business service view.

Our emphasis on business support ensures that companies are able to concentrate on their core line of business than being forced to think about the IT operations. We clearly define the elements of criticality for your business and define appropriate support structures, using our expert team of professionals.

We study your business domain & strategy, competitive landscape, practices and procedures, company culture etc and propose IT strategies and roadmap that equips your members of staff to excel in their areas of operations.

With the modern connected world changing its patterns ultra-fast, we help companies to proactively plan & make full use of the landscape to remain on top.

Infrastructure Support & Maintenance
Information Technology is no more just a support function in organisations. It lies at the forefront of your business efficacy, productivity & competitiveness. It is the core framework that allows your organisation to function.

Our expert team defines baselines and proactively monitors the elements in your infrastructure such that a resolution is almost always in place even before your end-users even have any knowledge of the impending issue. Our business is focussed on eliminating any possible technological disruptions to your business.

Whether you have a single-site or multiple offices, office-based or mobile users dispersed across a wide geography, we can effectively and efficiently provide complete support for their hardware, applications, security & network connectivity at all times, at their convenience.
Remote working solutions
From high transport and commuting costs to environmental and extreme weather concerns, from taxes on office premises and tax breaks on working from home to work-life balance for your employees, the business case for remote working has never been more significant.

According to a research by PriceWaterhouseCoopers, about 45% of UK professionals surveyed rated flexible working arrangements as the most important benefit a company could provide its employees. There is hence a compelling and strong evidence for businesses to consider a remote working policy.

With many confusing technologies, products and solution providers, our expert team can devise a non-intrusive, flexible, easy-to-use, secure and cost-effective solution tailored to the needs of your business. Our solutions take into account aspects like multiple-users logging-in simultaneously, high-speeds, bandwidth-intensive applications, social-networking, cloud-based servers & applications etc and their implications on security of the network and corporate assets.
Backup and disaster recovery

We offer affordable, fully-managed backup strategy & solutions that include
  • A comprehensive backup solution
  • Offsite data storage strategies
  • Disaster recovery
  • Business continuity
  • Cloud computing

We can plan, build & restore your entire IT server infrastructure into a virtual server environment located at your primary site, Disaster recovery site, or in a backup provider’s data centres. This gives you the peace of mind that your systems are fully recoverable, enabling a rapid response in the face of a disaster. With the help your management, our experts can plan and define strategies for disaster recovery, Recovery Time Objectives and Recovery Point objectives.
Virtualization of server hardware

Impromptu can improve the efficiency and availability of IT resources and applications through virtualization. The old ‘One-server, one-application’ model is now effectively dead because of new virtualization technologies and powerful hardware platforms.

Today’s common computer hardware was designed to run a single operating system and a single application, leaving most machines vastly underutilized. Virtualization lets you run multiple virtual machines on a single physical machine, with each virtual machine sharing the resources of that one physical computer across multiple environments. Different virtual machines can run different operating systems and multiple applications on the same physical computer.

Each virtual machine contains a complete system, eliminating potential conflicts. Virtualization works by inserting a thin layer of software directly on the computer hardware or on a host operating system. This contains a virtual machine monitor that allocates hardware resources dynamically and transparently. Multiple operating systems run concurrently on a single physical computer and share hardware resources with each other. By encapsulating an entire machine, including CPU, memory, operating system, and network devices, the virtual machine is completely compatible with all standard x86 operating systems, applications, and device drivers. You can safely run several operating systems and applications at the same time on a single computer, with each having access to the resources it needs when it needs them.

Other possibilities include combining multiple physical servers into one large server cloud that can host multiple virtual servers and applications. The virtual servers can be created and destroyed dynamically based on the day-to-day needs of the business, using the existing processing power in your server room or datacentre, thus effectively squeezing the last ounce out of the current investment.

Our experts will plan and tailor your infrastructure increasing service availability and eliminating error-prone manual tasks, while at the same time improving security and performance across the board.